Create Customer Experiences that Win Clients for Life!
Please note: This 90-minute online course was updated on April 1, 2020 to include Customer Experience strategies specific to the Coronavirus situation.
Consumers have changed, dramatically, over the last several years and it’s past time to update your marketing strategy to meet their new demands and expectations.
Consider the findings from this study:
“By 2020, Customer Experience will overtake
price and product quality as the key brand differentiator.”
-March 2017 study by VisionCritical
What this means to you is that you need to shift away from marketing to your Sphere and instead begin treating your entire contact database as your Customers. Thus creating an ongoing and Remarkable Customer Experience for them even before (and long after) they actually use your services.
But HOW can you do that?
When you shift your focus away from the hopeful process of marketing to people and hoping that they’ll think of you when they are in need of real estate services. To instead, proactively treating your entire contact database as your Customer List – you are providing them the Customer Experience they want which will ensure that they actually become (and remain) your Customers for Life.
Great, you might be thinking, but how do I do that? By learning how to
In this fast-paced and powerful online course, you’ll discover the importance of the Customer Experience to today’s consumer and exactly how to go about creating it for all of your Customers.
The Customer Experience online course gives you a step-by-step formula for creating an ongoing and Remarkable Customer Experience with the exact actions and habits to put into place to deepen your bond and brand with all of your Customers.
When you begin treating them like your Customers,
they will become and remain your Customers.
It’s that simple.
If you’re ready to transform your business by providing a
Remarkable Customer Experience to your entire Customer List,
you’re ready for this course.